Shipping Information

🇺🇸🇨🇦 North America Shipping (USA & Canada)

We proudly ship all North American orders directly from our facility in Las Vegas, Nevada.

• Free shipping on all orders – no minimum required
• Orders ship within 72 hours

Estimated delivery time:

• USA: 4–8 business days (Standard USPS or similar)
• Canada: 7–12 business days (Tracked international shipping)

 

🇬🇧 United Kingdom Shipping

We ship all UK orders directly from our local facility in the United Kingdom.

• Free shipping on all orders – no minimum required

• Orders ship within 72 hours

Estimated delivery time:

• 2–3 business days (Royal Mail or similar)

 

🇪🇺 European Union Shipping

EU orders are shipped from our UK facility with duty-paid service, ensuring fast delivery and no surprises.

• Free shipping on all orders – no minimum required

• Orders ship within 72 hours

Estimated delivery time:

• Germany & Netherlands: 2–5 business days

• Other EU countries: 5–15 business days

 

🇦🇺 Australia Shipping

Australian orders ship directly from our local facility in Australia for fast and reliable delivery.

• Free shipping on all orders – no minimum required

• Orders ship within 72 hours

Estimated delivery time:

• 3–6 business days

 

🧾 Customs, Duties & Taxes

All import duties, taxes, and customs fees are fully covered by us. You’ll never be charged additional fees upon delivery.

We work with shipping partners who handle all border processes for a smooth experience.

 

🔍 Tracking

Once your order leaves our facility, you’ll receive an email with a tracking link so you can follow your playmat’s journey every step of the way.

 

Contact Us

If you have any questions about shipping or returns, please contact our customer support team at:

Email: info@glowinggorilla.com
Response time: Within 24 hours